Negotiation skills

Aimee Engelmann – one of the experts on #RealReach – discusses the biggest challenge we face that outsourcing can solve. Topic - #RealReach – Outsourcing  Mentor – Aimee Engelmann The biggest challenge we face Expand and stay focused Big, small or just starting out – outsourcing will...

Millie Aldridge is another of the experts on #RealReach.  Millie specialises in helping you get your head right.  The mindset for success Topic - #RealReach – Mindset Mentor – Millie Aldridge Don’t be scared of it Coach yourself to feel positive The danger of the ‘never...

Don’t make the mistake of thinking that recruitment is all about the money.  It is not even about leadership.  You need to take a holistic view of your business to recruit well. Topic - #RealReach – Recruitment Mentor – Penny Tarrant Ask questions to find out...

Rose Kelly works with real estate leaders all over Australia to uncover the inefficiencies and opportunities for growth in their businesses.  Here she highlights the most overlooked areas that have tremendous growth potential. Topic - #RealReach – Growth Mentor – Rose Kelly Stop now and do...

The next time you feel you are losing deals because of price, take your prospect to a cycle shop and ask them to buy a bike helmet.  Here is why. Topic – Overcoming the ‘price’ argument Mentor - Sue Barrett Have prospects happy to pay a premium ...

Many new sales people often take it personally when a prospect says ‘NO’ and fail to persist with their prospecting efforts while others turn prospecting into stalking not knowing how to engage a prospect effectively. Topic – knowing when and how to stop Mentor - Sue Barrett ...

Most of the people we rely upon to get us through our daily lives are strangers to us. But we have to trust that they are doing the right thing. Topic – The importance of ‘trust’ Mentor - Sue Barrett Do you trust the banks anymore? What...

We all want better sales performance but there are different ways to get there. A good starting point to understand what your team needs to sell better and improve their performance is assessing where they need help. Topic – Getting started in sales Mentor - Sue Barrett ...

You might have heard of NPS.  It is a management tool designed to gauge the loyalty of a firm’s customer relationships.  But how effective is it? Topic – Net Promoter Score Mentor - Sue Barrett The intention of NPS Who can use NPS? How valid is NPS...

When the people on your team feel they are surrounded with people who believe what they believe in, then they are more confident to stretch themselves and take risks. Topic – Creating ‘sticky’ customer service Mentor – Jaquie Scammell People don’t buy what you do, they buy...