13 Jun Don’t silo relationships
There is a real danger of service failure when information about a customer is silo-ed across the business. Topic – 5 days to better data Mentor – Sarah Bell...
There is a real danger of service failure when information about a customer is silo-ed across the business. Topic – 5 days to better data Mentor – Sarah Bell...
Make no mistake. What you are building is relationships. Relationships with customers, via a history of service, is the strongest indication of future business. Topic – 5 days to better data Mentor – Sarah Bell...
Agents sell their professional services to people who have houses or want to have houses. In order to do this, you need to understand the relationships between people and the houses they own. Topic – 5 days to better data Mentor – Sarah Bell...
One of the biggest mistakes made with the database is the bulk dumping of contacts into it with very little information, context or plan about how that relationship is going to progress. Topic – 5 days to better data Mentor – Sarah Bell...
Bringing it all together is about creating a win/win. Mark explains how to do that. Topic – The Buyer Process Mentor – Mark Frater...
Rockend Rockstars is a brand new series where we talk to some of the rockstars in the property management industry and we are absolutely delighted to present a show focusing on property management. Our guest for our first episode is Tamsin Wilson from Belle Property. Tamsin...
You owe it to yourself, your seller and the buyer to be closing all the time. A buyer needs you to build their confidence in the property in the way you close. Topic – The Buyer Process Mentor – Mark Frater...
The superhero concept is powerful. The idea of larger-than-life people defending us from evil and villainy is essentially the modern equivalent of fairy tales. And it’s not about being brilliant at everything, but about having that one skill, that superpower than inspires others. And today, we’re...
The best way to build the emotion is in how you ask the questions and the questions you ask. Topic – The Buyer Process Mentor – Mark Frater...
When a buyer wants to see a property they need you to show it to them now. Topic – The Buyer Process Mentor – Mark Frater...