Personal and business development

Working with buyers has been described as the lost art. The way we work you need to be skilled in how you communicate and negotiate with buyers. Working with sellers is only half of the story. Aaron’s top buyer scripts Aaron Shiner It is all about...

The battle to receive the fee you are worth is more than half won if you have a healthy level of self-belief. Sellers are looking for confident representation as part of their real estate solution. Remember, you are being employed as a negotiator, so you had...

The amount of trust you built up with the seller has allowed you to secure the listing. Congratulations! Now the real work starts because you won their trust based on what you said you’ll do and their expectations of what you’re about to deliver. The...

The questions you ask are the key to building trust. Questions make you an attractive person because they show the person you’re talking to that you have an interest in them.   John Hanby makes an interesting point today about getting control in conversation. He says...

Don’t kid yourself into believing that you can fake it until you make it. People can read your true intentions. Reflect back on when you were a child or if you have children. You know the moment they walk in if they’ve done something wrong....

Quite often we confuse building rapport with building trust.  A trusted relationship with the seller and for that matter with a buyer should be our goal at all times. John Hanby will talk today about how building a trusting relationship can be what will separate...

An engaged team of people will always outperform an individual.  Today we talk about building a unit and empowering individuals.  You will hear practical examples of how this is working. Training as we know it is dead Mentors – John McCloskey, Richard Maloney and Grant Lynch The...

Today we endeavour to define culture and measure how important it is.  Also how it can be changed.  Hear Richard Maloney describe it and the elements that can adversely impact it.  We give you real life experiences about how it can be influenced. Training as we...

A team is a direct reflection of its leader.  Richard Maloney will detail the keys to unlocking the real potential of a business.  These keys need to be implemented in a planned process and measured through team involvement. Training as we know it is dead Mentors –...

The GFC changed things worldwide, forcing us to find a better way to work. Younger people, especially, were rocked by the GFC and now have different priorities, other than just purely money.   They want input, they want a voice, and they favour inclusion versus exclusion....