Leadership

08 Aug You give life to whatever you give energy to

Posted at 01:00h in Getting more listings, Negotiation skills, One on ones and KPI's, Personal and business development, Real Estate marketing, Staff development and recruiting, Staff recruiting, Staff training and motivation, Time Management, Working with Buyers, Working with buyers by rolanrush 0 Comments

When frontline leaders are performing at their best, they observe the energy of the team and notice when they need to address the issue of a fuel tank that is almost empty. Topic – Creating ‘sticky’ customer service Mentor – Jaquie Scammell Where does the ‘happy customer’...

06 Aug Walk a mile in my shoes

Delivery of great customer service has more to do with empathy than some glib phrases you have been taught to say. Topic – Creating ‘sticky’ customer service Mentor – Jaquie Scammell Thinking you know what someone wants is very different from knowing what they need? Deliver empathy...

03 Aug How to make the hard decisions

Your ability to succeed in any situation, in any endeavour, I guess, is your ability to handle the tough conversations, make the tough decisions, those hard decisions. Topic – Mindset for a changing market Mentor – Rik Rushton How to frame the tough conversations Make the easy...

02 Aug The mindset required for success in a changing market

Success is all about mindset. We look for the short path to success, and the short path is actually getting your mind right. Topic – Mindset for a changing market Mentor – Rik Rushton Our thinking determines ‘what next’ Our mind goes wherever we ask it to...

01 Aug Dialogue that leads to the deal

With vendors at the moment as we know pricing is a real big issue for a lot of them. Some of them have still got 2017 price expectations in their minds. Topic – Mindset for a changing market Mentor – Rik Rushton Two parts to this When...

30 Jul Does the market soften or do we soften in the market?

Popular author and real estate coach Rik Rushton demonstrates how mindset is what matters in a changing market. Today he challenges your durability. Topic – Mindset for a changing market Mentor – Rik Rushton The work we need to do to harden up Separate yourself from competitors ...

27 Jul You are not in this alone

There is a full team of experts available to help you make outsourcing work Outsourcing from every angle Mentor – Nick Ogden The team in the Philippines You will be surprised how much training happens in the Philippines While PM is a key function think about sales...

26 Jul The tech tools to use in outsourcing

We give you some tips on some of the tools you can use to manage how the work flow is conducted and monitored in a very time effective manner. Outsourcing from every angle Mentor – Nick Ogden Use remote traing tools A fish or a fishing line? ...

25 Jul Ways to get them involved

Here are some ways to have your outsourcing team integrated into the daily working environment of your on-shore team. Using technology is the answer. Outsourcing from every angle Mentor – Nick Ogden Share the culture of the business Facilitate a ‘virtual tour’ Have them in your meeting...

23 Jul Selling the message

Outsourcing is not for everyone. Outsourcing works if it is set up correctly. Today we look at how and why it sometimes goes wrong. Outsourcing from every angle Mentor – Nick Ogden Is outsourcing right for you? The biggest problem you will face This is not a...