Author: rolanrush

08 Aug

Posted at 01:00h in Getting more listings, Negotiation skills, One on ones and KPI's, Personal and business development, Real Estate marketing, Staff development and recruiting, Staff recruiting, Staff training and motivation, Time Management, Working with Buyers, Working with buyers by

When frontline leaders are performing at their best, they observe the energy of the team and notice when they need to address the issue of a fuel tank that is almost empty. Topic – Creating ‘sticky’ customer service Mentor – Jaquie Scammell Where does the ‘happy customer’...

07 Aug

Posted at 01:00h in Getting more listings, Growing a rent roll, Negotiation skills, Productivity, Property Management, Real Estate marketing, Staff development and recruiting, Systems and Procedures, Working with Buyers, Working with buyers by

Because you have the ‘vision’ and you want to get there faster it can lead to you leaving the team behind. Topic – Creating ‘sticky’ customer service Mentor – Jaquie Scammell As a leader you are responsible for the people who are responsible for your customer service ...

06 Aug

Posted at 01:00h in Getting more listings, Negotiation skills, One on ones and KPI's, Personal and business development, Real Estate marketing, Staff development and recruiting, Staff recruiting, Staff training and motivation, Time Management, Working with Buyers, Working with buyers by

Delivery of great customer service has more to do with empathy than some glib phrases you have been taught to say. Topic – Creating ‘sticky’ customer service Mentor – Jaquie Scammell Thinking you know what someone wants is very different from knowing what they need? Deliver empathy...

05 Aug

Posted at 01:00h in Blogs, Features by

The 2018 Real Estate Sales Event (RESE) has successfully wrapped up at The W in Brisbane, with more than 220 agents from across Australia in attendance. Discussing a variety of topics, speakers included Mat Steinwede, Marcus Chiminello, Matt Lahood, Andrew Coronis, Cynthia Morton, Julie Masters, Pauline...

03 Aug

Posted at 01:00h in Getting more listings, Negotiation skills, One on ones and KPI's, Personal and business development, Real Estate marketing, Staff development and recruiting, Staff recruiting, Staff training and motivation, Time Management, Working with Buyers, Working with buyers by

Your ability to succeed in any situation, in any endeavour, I guess, is your ability to handle the tough conversations, make the tough decisions, those hard decisions. Topic – Mindset for a changing market Mentor – Rik Rushton How to frame the tough conversations Make the easy...

02 Aug

Posted at 01:00h in Getting more listings, Negotiation skills, One on ones and KPI's, Personal and business development, Real Estate marketing, Staff development and recruiting, Staff recruiting, Staff training and motivation, Time Management, Working with Buyers, Working with buyers by

Success is all about mindset. We look for the short path to success, and the short path is actually getting your mind right. Topic – Mindset for a changing market Mentor – Rik Rushton Our thinking determines ‘what next’ Our mind goes wherever we ask it to...

01 Aug

Posted at 01:00h in Getting more listings, Negotiation skills, One on ones and KPI's, Personal and business development, Real Estate marketing, Staff development and recruiting, Staff recruiting, Staff training and motivation, Time Management, Working with Buyers, Working with buyers by

With vendors at the moment as we know pricing is a real big issue for a lot of them.  Some of them have still got 2017 price expectations in their minds. Topic – Mindset for a changing market Mentor – Rik Rushton Two parts to this When...

31 Jul

Posted at 01:00h in Getting more listings, Growing a rent roll, Negotiation skills, Productivity, Property Management, Real Estate marketing, Staff development and recruiting, Systems and Procedures, Working with Buyers, Working with buyers by

It's easy to talk to a consumer or an investor about this, but it's also a key factor that real estate agents need to understand and use in their business as well. Topic – Mindset for a changing market Mentor – Rik Rushton Why buyers should not...