Property Management

The questions you ask are the key to building trust. Questions make you an attractive person because they show the person you’re talking to that you have an interest in them.   John Hanby makes an interesting point today about getting control in conversation. He says...

Don’t kid yourself into believing that you can fake it until you make it. People can read your true intentions. Reflect back on when you were a child or if you have children. You know the moment they walk in if they’ve done something wrong....

The way to measure if you have the trust of someone is if they are willing to not even question you about commission, the method of marketing or their contribution to advertising. That certainly is a lot to ask but the building blocks to gaining...

Quite often we confuse building rapport with building trust.  A trusted relationship with the seller and for that matter with a buyer should be our goal at all times. John Hanby will talk today about how building a trusting relationship can be what will separate...

An engaged team of people will always outperform an individual.  Today we talk about building a unit and empowering individuals.  You will hear practical examples of how this is working. Training as we know it is dead Mentors – John McCloskey, Richard Maloney and Grant Lynch The...

Today we endeavour to define culture and measure how important it is.  Also how it can be changed.  Hear Richard Maloney describe it and the elements that can adversely impact it.  We give you real life experiences about how it can be influenced. Training as we...

A team is a direct reflection of its leader.  Richard Maloney will detail the keys to unlocking the real potential of a business.  These keys need to be implemented in a planned process and measured through team involvement. Training as we know it is dead Mentors –...

Today you will hear a real life example of the new method of team development from Grant Lynch.  Grant says he stepped up as a leader and his team really responded. Leadership is action, and when he realised that and took action everyone responded. The...

The GFC changed things worldwide, forcing us to find a better way to work. Younger people, especially, were rocked by the GFC and now have different priorities, other than just purely money.   They want input, they want a voice, and they favour inclusion versus exclusion....

So many people attend training, engage a mentor or go to a seminar and after that do nothing with the information. Training is only information if nothing happens with it. As Tom Panos says today nothing will change unless you change your routine. Today in...