Many organisations believe they know what their customers want and will make decisions around product development or strategic decisions based on that. Scott Downing from Rockend does not agree with that and says …. “Give them what they want not what you think they want”...

Any real estate agent will attest to the fact that their industry is competitive and like no other. Only those agents always looking to improve and innovate their services truly excel and grow, and that is why it is worth reassessing whether you have developed...

One of the attendees at the recent Property Management Leadership Summit was Beepo – a company focused on helping businesses improve their bottom line through Business Process Outsourcing (BPO). Beepo is one of the few independently owned BPOs that focus 100% on the Australian market and...

We talk about developing better and even awesome culture in a business but it is important to understand the current culture, what you want it to look like and then develop the steps to get there.  Mark Creedon helps develop that strategy in this short...

The Property Management Leadership Summit (formerly ALPPPS) is a two-day summit designed for Australian Property Management Leaders, including Principals, Heads of Department and BDMs, who are serious about leadership and business success. It empowers you with inspiration, leadership skills and real-life business examples to help...

I am constantly amazed at how many real estate agents are content to watch what others do - and do the same even though they don’t achieve great results. Others will see what successful people do and draw judgement.  Say things like – ‘that won’t work...

This is just one segment of the 6 part interview with Daniel.  Daniel is a high performance agent and business owner who quickly established a successful business and is about to open his second office.  Here he tells us how he rapidly grows a market...

I vividly remember my first month in real estate.  Bloody frightening! Like most people, I was enrolled in a training course to teach me everything there was to know about being a successful real estate agent.  The course went for 5 days!  In just 5 days...