The new normal in real estate is having a virtual assistant The new normal in real estate is having a virtual assistant. Basically, if you don’t outsource at least a part of your business, you’re not running it in the smartest way you can. People have...

One of the themes that’s come out in the recent INMAN conference is the whole need for a single system to guide the agents and make the customer process easier. Mark McLeod – CEO of Growth at Ray White - joins Kylie Davis from Core...

By Kylie Davis — CoreLogic Rising house prices, student debts and changed expectations from the Millennial generation are changing expectations and the traditional model of home ownership. The INMAN Connect 2018 conference brought together four new startups in the home ownership space that are rewriting traditional models and...

Sue Barrett Many sales people, especially those new to sales, often take it personally when a prospect says ‘NO’ and fail to persist with their prospecting efforts while others turn prospecting into stalking not knowing how to engage a prospect effectively. Either way, these people are...

Sue Barrett I have been writing about Trust in sales and business for many years; however, this year has seen a rise in my output on this topic, especially with the fallout from the Banking Royal Commission.  Yet, trust is the heartbeat of business, sales and...

Kylie Davis is joined by Leanne Pilkington – CEO of Laing + Simmons and President of Real Estate Institute of New South Wales as they discuss one of the main topics during the INMAN Connect Conference this year - technology. In this short video you will...

By Kylie Davis — CoreLogic Would you let a robot negotiate the sale of your home? That was the question that got an overwhelming “no way” at the INMAN Connect 2018 session on automation and robots in San Francisco recently. But would you allow a robot to prepare...

Sue Barrett We all want better sales performance but there are different ways to get there. A good starting point to understand what your team needs to sell better and improve their performance is assessing where they need help. For example, through an attitude and activity based questionnaire you...

Sue Barrett In your business travels you may have heard of the acronym NPS. It stands for Net Promoter Score. Developed by Fred Reichheld of Bain & Company and Satmetrix in 2003, NPS is a management tool designed to gauge the loyalty of a firm’s customer relationships....