See it as a journey towards excellence

Megan threw the phone to Carey Smith for this segment on leadership.  Carey runs the Ray White New Zealand operation which boasts 4 offices in the International top 10 in the group.  We get an understanding about why that is the case. Use the basics to leverage your way to the top Carey Smith What makes a great leader? People first- values are clear Inspire … Continue reading See it as a journey towards excellence

Getting outsourcing wrong because you have the wrong expectation

Outsourcing is not about getting rid of staff or cutting costs.  If that is why you are looking at it then you are approaching it incorrectly.  So how best can outsourcing be used by small, medium and large businesses and individuals?  What should the expectation be? Outsourcing 6 months on Mentor – Stephen Atcheler How best to use outsourcing? Process business Where are $’s best … Continue reading Getting outsourcing wrong because you have the wrong expectation

Almost half the industry is stressed

As you will hear today, stress at work costs the economy 5 times more than absenteeism.  Jet Xavier shares some of the findings from his national survey in our industry.  Are you feeling stressed?  Here is why. The state of wellness and wellbeing in the industry Mentor – Jet Xavier Stats and Findings Wellbeing programs will increase performance The stigma is one of the problems … Continue reading Almost half the industry is stressed

Acknowledge phase of a seller

Communication is the key when it comes to selling anything. Especially when it comes to selling your services to a potential seller.  Today Daniel Spencer will explore the questions you can ask and the techniques to use to help gain some traction when talking to potential sellers. The decision cycle of home sellers Mentor – Daniel Spencer What is the acknowledgement phase? How do you … Continue reading Acknowledge phase of a seller

Getting into and out of the funnel

Today the conversation with Kent Lardner turns from farm areas to putting people in the funnel.  How long do they need to be in there and what should the process be to make sure they come out the other end?   Also, joining us today is Tara Bradbury and she gives us another one of the qualities to look for in hiring a BDM. Keeping the … Continue reading Getting into and out of the funnel

Deadlines can be the answer

Jason Andrew returns to talk about the balancing act between the seller and buyer expectations. Sometimes setting a deadline is really all you need to do. Tara Bradbury joins us again with another one of the qualities to look out for when you are hiring a BDM. The keys to balancing seller and buyer expectations while building trust Mentor – Jason Andrew Establishing a deadline … Continue reading Deadlines can be the answer

Don’t be afraid to show the ‘real’ you

We continue our discussion this week with Sadhana Smiles about vulnerability.   She encourages you not to be backward in showing people the real you and how to connect at a personal level. What a team looks for in a leader – male or female. Mentor – Sadhana Smiles Showing people the real you It is the questions you ask that will make the difference Connect … Continue reading Don’t be afraid to show the ‘real’ you

Changing consumer and agent demands

With so much talk about disruption we should never lose focus on the essentials of building relationships according to Megan Jaffe. Building a business that endures – The growth of teams Mentor – Megan Jaffe Rise of millennial’s as consumers and agents Millennials (1980-1995) Crave transparency & connectivity Brought through strong digital infrastructure around lead-generation systems Property Management – Tara Bradbury joins us to set … Continue reading Changing consumer and agent demands

Don’t see failure as a failure

Failure is a matter of perception.  Today Rik Rushton gives you another, more positive way to look at it and that might just change how you deal with it. Topic – How to master failure, rejection and objections Mentor – Rik Rushton Make it a learning experience Get comfortable with being uncomfortable Ask for the business all the way through Property Management – Tara Bradbury … Continue reading Don’t see failure as a failure

Toxic clients

Is there any such a thing as a toxic client?  Yes, according to our guest coach this week John Knight.  We all, at different times, have taken on a client who we know we shouldn’t.  But, when a client goes rogue and starts to abuse your team or are forever changing things at the last minute, maybe it is time for a client cleanse. Detox … Continue reading Toxic clients