Keep the conversation alive

Homes don’t sell themselves. If you meet a buyer couple on Saturday, they are usually together all day. The best feedback you can get is to speak to them both together again so don’t wait until Monday. Call them on Saturday and offer them another inspection, even on the Sunday, you need to be a bit pushy. Topic 5 stand out marketing ideas Mentor – Geoff … Continue reading Keep the conversation alive

How to reject a buyer offer as part of a negotiation

The high ground is what you need in any negotiation. Here is how to talk to buyers to do just that. Topic – Rik’s Fast Five Mentor – Rik Rushton Getting a buyer to make a decision How bragging will come back to bite you Giving a buyer a reality check Property Management Matters with Kasey McDonald – Today Kasey talks about Property management workflows … Continue reading How to reject a buyer offer as part of a negotiation

You have who looking after social?

We have come a long way from social media being a hassle that can be handled by anyone and everyone. Topic – How to kill your brand on social Mentor – Joel Leslie Community Managers They are your front window Think of them as a community – a tribe Property Management Matters with Kasey McDonald – Communication is the key but HOW you communicate is … Continue reading You have who looking after social?

How NOT to lose your top performer

Don’t make the mistake of thinking that recruitment is all about the money.  It is not even about leadership.  You need to take a holistic view of your business to recruit well. Topic – #RealReach – Recruitment Mentor – Penny Tarrant Ask questions to find out about them Show interest Get to know them first so you can work out how you can fit into … Continue reading How NOT to lose your top performer

Are your salespeople stumbling at hello?

We all want better sales performance but there are different ways to get there. A good starting point to understand what your team needs to sell better and improve their performance is assessing where they need help. Topic – Getting started in sales Mentor – Sue Barrett Where to start Only 20% prospect effectively The one stand-out trait of the best sellers Here is a … Continue reading Are your salespeople stumbling at hello?

Slow and steady wins the race

Because you have the ‘vision’ and you want to get there faster it can lead to you leaving the team behind. Topic – Creating ‘sticky’ customer service Mentor – Jaquie Scammell As a leader you are responsible for the people who are responsible for your customer service Ask – don’t tell. Develop – don’t direct Areas to work on to develop a service culture Property … Continue reading Slow and steady wins the race

It’s “time in the market” not ‘timing’ the market!

It’s easy to talk to a consumer or an investor about this, but it’s also a key factor that real estate agents need to understand and use in their business as well. Topic – Mindset for a changing market Mentor – Rik Rushton Why buyers should not try to ‘time the market’ Who really loses? Just get on with it Property Management Matters with Kasey … Continue reading It’s “time in the market” not ‘timing’ the market!

Getting team ‘buy in’

Team ‘buy in’ is critical  with outsourcing.  It is no good making the big announcement without notice.  We give you a better strategy today. Outsourcing from every angle Mentor – Nick Ogden Plan it and sell it at your end How to involve the team at the start Show how it will benefit the business and the team Property Management Matters with Tara Bradbury – … Continue reading Getting team ‘buy in’

PM Tips

What turns a good property management business into a great one? Principal Coaching Made Simple Mentor – Barney McGrath Margin of 25%+ Reporting crucial – That which is reported, will get done. New Bank Valuation model coming 500+ properties, consider task model < 1200 properties do not “offshore” Property Management Matters with Tara Bradbury – Listen for the cues and they will be the clues. … Continue reading PM Tips

Myth #2: “To Be A Good Leader I Have To Be Charismatic”

Is charisma a skill that can be taught?  No its not says Mark Oliver.  He gives an example of a very charismatic President of the USA who achieved very little in his Presidency. Read and connect with your clients better Mentor – Mark Oliver Charisma is not very trainable but is nice to have. You can be very successful without it. Myth: extraverts are better … Continue reading Myth #2: “To Be A Good Leader I Have To Be Charismatic”