Today you will hear a real life example of the new method of team development from Grant Lynch. Grant says he stepped up as a leader and his team really responded. Leadership is action, and when he realised that and took action everyone responded. The energy rose, the contributions grew and just getting to know each other better in a safe and honest environment.
Training as we know it is dead
Mentors – John McCloskey, Richard Maloney and Grant Lynch
- Forget training
- Take knowledge to the next level
- The hard conversations remain
Property Management – Tara Bradbury from www.bdmacademy.com.au gives us another area that needs special attention if you are keen to achieve overall success in your property management department. This week it is ‘customer service’.