Outsourcing is not about getting rid of staff or cutting costs. If that is why you are looking at it then you are approaching it incorrectly. So how best can outsourcing be used by small, medium and large businesses and individuals? What should the expectation...
As you will hear today, stress at work costs the economy 5 times more than absenteeism. Jet Xavier shares some of the findings from his national survey in our industry. Are you feeling stressed? Here is why. The state of wellness and wellbeing in the industry Mentor...
Communication is the key when it comes to selling anything. Especially when it comes to selling your services to a potential seller. Today Daniel Spencer will explore the questions you can ask and the techniques to use to help gain some traction when talking to...
Today the conversation with Kent Lardner turns from farm areas to putting people in the funnel. How long do they need to be in there and what should the process be to make sure they come out the other end? Also, joining us today is...
Jason Andrew returns to talk about the balancing act between the seller and buyer expectations. Sometimes setting a deadline is really all you need to do. Tara Bradbury joins us again with another one of the qualities to look out for when you are hiring...
We continue our discussion this week with Sadhana Smiles about vulnerability. She encourages you not to be backward in showing people the real you and how to connect at a personal level. What a team looks for in a leader – male or female. Mentor – Sadhana...
With so much talk about disruption we should never lose focus on the essentials of building relationships according to Megan Jaffe. Building a business that endures – The growth of teams Mentor – Megan Jaffe Rise of millennial’s as consumers and agents Millennials (1980-1995) Crave transparency &...
Failure is a matter of perception. Today Rik Rushton gives you another, more positive way to look at it and that might just change how you deal with it. Topic – How to master failure, rejection and objections Mentor – Rik Rushton Make it a learning experience ...
Is there any such a thing as a toxic client? Yes, according to our guest coach this week John Knight. We all, at different times, have taken on a client who we know we shouldn't. But, when a client goes rogue and starts to abuse...
Second to the people on the team, creating a sound future is about ensuring you have a culture of creating a great client experience. Michael Sheargold will expand on that today. Topic – Future proofing strategies for progressive leaders Mentor – Michael Sheargold Driving client experience A...