Toxic clients

Is there any such a thing as a toxic client?  Yes, according to our guest coach this week John Knight.  We all, at different times, have taken on a client who we know we shouldn’t.  But, when a client goes rogue and starts to abuse your team or are forever changing things at the last minute, maybe it is time for a client cleanse.

Detox your business

Mentor – John Knight

  • What to do when a client goes ‘rogue’
  • It is trouble if a PM doesn’t want to deal with a landlord
  • The impact on a team can be devastating

Property Management – Joel Davis describes what it takes to be a great BDM.

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