Withdrawn listing numbers decline Under the hammer sales increases Analysis of ‘true meaning’ of auction numbers The combined capital city preliminary auction clearance rate bounced back above 60% for the first time since late March, with 64.5% of homes selling this week. The higher clearance rate was across a lower volume of auctions over the week with 473 scheduled, down on the 612 auctions over … Continue reading Sellers More Willing to ‘Test’ Market
“Hardship doesn’t develop character – it exposes it” Jet Xavier How we see things and how we react to them Continue reading Perspective
Auction numbers very sluggish Low consumer sentiment Tough selling conditions Last week There were 612 capital city homes taken to auction last week, returning a final auction clearance rate of 47.5%. This was an improvement on the week prior when 41.1% of the 413 auctions returned a successful result. Last week saw withdrawal rates much lower that what we’ve seen over the past month as … Continue reading Online Auctions Fail to Impress – Kevin Turner
We are operating in a world that demands service excellence like never before. You and your team might have to learn some new skills and then develop them into habits. Continue reading Learn And Leverage New Habits
Drawing upon decades of experience working with some of the largest global workforces, Jacquie Scammel says to transform a service culture that has gone wrong – first you need to learn more about your customers. Continue reading Learn How Customers Want To Be Served
Jaquie explains the importance of leading with more heart and its role in reconnecting your team and building trust and value in those you serve. Continue reading Inspiring Your Team To Take Action
Transforming an organisation’s service culture requires everyone to implement small steps until they become second nature, but it takes commitment. Continue reading Developing A Service Mindset
Market adjusts to online auctions Fewer properties withdrawn This week, 590 capital city homes were scheduled for auction, with preliminary results returning a 59.6 per cent clearance rate. The previous week saw 413 homes scheduled for auction and a final clearance rate of 41.1 per cent with the lower volumes likely due to Anzac Day commemorations. One year ago, there were 1,479 homes taken to … Continue reading Auction Numbers Up Slightly
Delivering good service is about building long-lasting relationships which have a greater long-term impact. But when cracks start to show, how do you transform an organisation’s service culture? In the new book, Service Habits renowned customer service specialist Jaquie Scammell uncovers the key habits you can leverage to improve your effectiveness as a service professional and leader. Continue reading Steps To Break Bad Service Habits
Agency impact of COVID Values hold but for how long Listings reflect nervous market So far, the COVID-19 downturn has had a dramatic impact on agent activity and listings volumes in residential real estate. But the value of dwellings has been relatively resilient. Will it last and what is ahead. Kevin Brogan discusses listing activity, property values and the impact housing debt. See the full … Continue reading The Relative Resilience of Property Values
