Respect | What not to tolerate | What to measure and how


Most of us were raised with a respect for authority, so we tend to place importance on information given to us by authority figures like doctors, policemen or professionals. That’s is what you should be aiming for if you are to become an influencer.

Great leaders don’t accept excuses – John Knight talks about that today and we look at property management KPI’s.

Coach – John Knight – People Performance

  • Monitor performance
  • The things not to tolerate
  • Sometimes really thirsty cows don’t drink

Working Smarter – David Faulkner – Property Management Master Class

  • Everything is measurable
  • How many KPI’s

Skill – The respect for authority can be harnessed as a powerful influencer in negotiations.

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