Your arrears policy – do you have one?

Use all the tools at your disposal to control arrears in PM.   A lot of what you need to do can be automated but you still need to be very involved to ensure that all the correct timeframes are met.

Getting on top of arrears
Mentor Cathie Crampton

  • Utilise SMS and emails
  • Work with people but ensure compliance
  • Owners first focus is on money being paid

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