As agents we sometimes underestimate the true value of what we offer but in having said that we’ve also made a rod for our own back by not responding adequately to basic customer desire. That is the reason we’ve seen the growth in online lead generation companies. Now we have to pay them for what should be coming to us automatically.

Plugging the profit leaks in your business

Jess Densley

• 90% of consumers expect a response in 1 hour
• We have created the monster ourselves
• How 70% of sellers choose an agent