Start the day with a ‘huddle’

Managing a service team (sales or property management) and ensuring clients are delighted with the service and results is just like playing a game of chess.

Topic – Reaching the pinnacle

Mentor – Jo-Anne Oliveri

  • Moving team members to focus on tasks
  • Know who needs to do what
  • Clients should never have to be advised that a task wasn’t completed or missed
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