30 Apr Being selfish | Make them feel good | John Paranchi’s fall back position

Being selfish is a misunderstood trait according to mindset coach Jess Densely.

Caroline Bolderston taps into her thoughts about customer service.

Coach – Caroline Bolderston – Meet consumer needs

• Consumers have 2 needs
• How are you serving them?
• How do you make them feel?

Working Smarter – Jess Densley – Becoming Selfish

• Selfish can be very a misunderstood word
• Taking care of our needs & prioritise them.
• What does our vision of ourselves look like?

Skill – John Paranchi and his 2 appointments

Last Word: Matt Church on conditions vs purpose