Once you have a defined culture and set of values, you can then hire on attitude asking whether they are a fit for the organisation. You then train the skills! Train the right people and you will have the right results!

Getting involved with your people
John McCloskey

• Have a career path for all new entrants
• It has to be a progression programme
• Meet with current staff to ask for their commitment around the culture

Productive Points
Michael Sheargold  

• How you handle “urgent stuff”
• Firstly look at what you can dump
• “Do It” should be the last thing you do
• Time activating

Skill – Andrew Coronis tells us about the people he looks for when he recruits.