Customer Satisfaction is outdated
Do surveys tell us enough about the customers satisfaction? Darrell thinks not! Topic – The Client Revolution Mentor – Darrell Hardidge Continue reading Customer Satisfaction is outdated
Category: Working with buyers
Excellent customer experience starts with your beliefs
How do you build relevance and how do you measure it? Without that measurement – it is like driving in fog. When the fog clears it could be too late. Topic – The Client Revolution Mentor – Darrell Hardidge Continue reading Excellent customer experience starts with your beliefs
Customers over competitors
Being average does not cut it – is that what we settle for when we measure against our competitors? Being different is not the answer either is it? Is a point of difference irrelevant? Topic – The Client Revolution Mentor – Darrell Hardidge Continue reading Customers over competitors
Essential leadership attributes
There are 5 attributes that are essential in an effective leader. Connection, character, courage, competence and common-sense. Topic – Ensuring your business thrives Mentor – David Sharrock Continue reading Essential leadership attributes
Effective leadership
It is important in leadership to have a burning passion or a ‘fire in the belly’? Today we talk about what questions should leaders be asking themselves about the culture in their business? Topic – Ensuring your business thrives Mentor – David Sharrock Continue reading Effective leadership
The leaders role
What is the leaders role in developing a ‘design’ and what part do vision and values play in the design? Topic – Ensuring your business thrives Mentor – David Sharrock Continue reading The leaders role
Set up your success
It is one thing to have a good idea about what business will work, but how can you be sure your idea will fly? Topic – Ensuring your business thrives Mentor – David Sharrock Continue reading Set up your success
3 keys to growing
Starting and running a successful business is more than just a numbers game. Topic – Ensuring your business thrives Mentor – David Sharrock Continue reading 3 keys to growing
The quality questions
Mark gives the questions to ask a buyer to help you get the information you need to make it easier to secure the sale. Topic – Get the buyer thinking Mentor – Mark Frater – Real Estate Menu Continue reading The quality questions
A survivor’s key property management strategies – Robyn Gleeson
Robyn Gleeson has over 20 years of experience and knowledge in real estate, marking her as a “survivor” in the industry. She leads a team of 36 people and helps them grow with a passion for property management and human resources. Under her management, the team has been awarded several National awards over the years, including “Elite Status” for the property management team 7 years … Continue reading A survivor’s key property management strategies – Robyn Gleeson