Client care is another one of the leakage points uncovered in Jess Densley’s Report. There are two fundamental reasons why you will lose business through a lack of client care. We discuss those today.
Topic – 7 Big ‘leakage’ points in a business
Mentor – Jess Densley
- Client care person
- A system of review and action
- The monitoring of a client care division
The EDGE with Mark Creedon – Why a sales manager should be all guts no glory.