A challenging question this morning from Andrew Keleher about your minimum standards and Phil Harris joins us as well.
Matthew Herbert answers a common question many people ask about how long it takes to get something out of your CRM system.
Coach – Andrew Keleher – What do you stand for?
- Can you articulate your minimum standards?
- Don’t leave until they are met
- Follow through
Working Smarter – Phil Harris – The human experience
- An army of fans
- Quality conversations
- Connect and listen
Skill – How quickly should you expect to get something from a well run CRM? Matthew Herbert tells us, based on his experience
Last Word: Sherrie Storor