A premium product carries a premium price according to Mark Dwyer. What does that say about your service levels? Tom Panos says you should write your self a letter.

Coach – Mark Dwyer – Improve your fee negotiation

• Spend up to 3 months planning your attack
• Focus on a few things
• Stop hemorrhaging
• A premium product carries a premium price

Working Smarter – Amber Werchon – My 5 daily ‘must do’s’

• Deliver on your promises
• Under promise and over deliver
• It is the little detail that is the most important

Friday Comment – Some words of wisdom from Tom Panos about starting with the end in mind.  Hear what he suggests you should do right now.