Sue Barrett In your business travels you may have heard of the acronym NPS. It stands for Net Promoter Score. Developed by Fred Reichheld of Bain & Company and Satmetrix in 2003, NPS is a management tool designed to gauge the loyalty of a firm’s customer relationships....
By Kylie Davis – Core Logic Most conversations with Google Home or Alexa tend to focus on quirky features like weather or telling jokes. But voice recognition technology is set to become the most powerful computing step-change that we have experienced since the launch of the...
This week I am talking to Jet Xavier about his Wellness and Wellbeing Study into the Real Estate Industry. I will be the first one to confess that I didn’t believe it was so critical. I have always known that we have to deal with a...
The length of time you are in real estate or your age has no influence on your possibility of success! Let me explain. Quite often I see real estate agents who claim to have been in real estate for 10 to 15 years – even longer...
The process of selling real estate does not change. No matter where you are – country or city. I am talking about the process! How we do it might change but the most important parts of the process are the same in regional areas as they...
Successful agents know that it's not a matter of how much stock you have, but the quality of the stock in your portfolio. Here are some of the questions you should ask before you take on a new listing and a ‘pulse check’ you should run...
It is that simple. You need to be ready when you list a property because the first 7 days are critical. A simple piece of research done in New Zealand revealed that a quarter of all viewings on a property take place in those first 7...
Technology has obviously changed in the last little while but some of those most important things that make good agents great really haven’t changed. Kevin Turner has done a gazillion interviews over the last 14 years and he talks about the things that stand out...
Don’t kid yourself. Not every listing is GOLD! Very few listings come to the market as hot listings. It takes skill and time to bring a property to market that is attractive to buyers. Real buyers know value and if you suggest a new overpriced listing is...
Let’s get to know the person behind the successful Property Management Leadership Summit 2018 – Jo-Anne Oliveri, who is also the Founder and Managing Director of ireviloution. Jo-Anne is not only involved in Australia because she travels a lot overseas and a question that a...