James Pratt has been named at the REB Australian Auctioneer of the year for 2020. This week his guest is Matt Mifsud from Raine & Horne City Living in Sydney. As you will hear, Matt and James have formed a winning combination as agent and auctioneer spanning over 5 years and generating a success rate of well over 90%. They discuss the foundation of that success this week and kick it off today by looking at getting the foundation of your communication with a seller right and starting that on day 1.