In real estate there are so many price discounters even some who will pay for marketing. How do good operators protect their margin? Topic – The Client Revolution Mentor – Darrell Hardidge Continue reading Keeping discounting to a minimum
If a business is broken and has very little customer loyalty – can it be turned around and if so how? As the leader, you might not like Darrell’s answer. Topic – The Client Revolution Mentor – Darrell Hardidge Continue reading Smashing the customer loyalty myth
Do surveys tell us enough about the customers satisfaction? Darrell thinks not! Topic – The Client Revolution Mentor – Darrell Hardidge Continue reading Customer Satisfaction is outdated
How do you build relevance and how do you measure it? Without that measurement – it is like driving in fog. When the fog clears it could be too late. Topic – The Client Revolution Mentor – Darrell Hardidge Continue reading Excellent customer experience starts with your beliefs
Being average does not cut it – is that what we settle for when we measure against our competitors? Being different is not the answer either is it? Is a point of difference irrelevant? Topic – The Client Revolution Mentor – Darrell Hardidge Continue reading Customers over competitors
There are 5 attributes that are essential in an effective leader. Connection, character, courage, competence and common-sense. Topic – Ensuring your business thrives Mentor – David Sharrock Continue reading Essential leadership attributes
It is important in leadership to have a burning passion or a ‘fire in the belly’? Today we talk about what questions should leaders be asking themselves about the culture in their business? Topic – Ensuring your business thrives Mentor – David Sharrock Continue reading Effective leadership
What is the leaders role in developing a ‘design’ and what part do vision and values play in the design? Topic – Ensuring your business thrives Mentor – David Sharrock Continue reading The leaders role
It is one thing to have a good idea about what business will work, but how can you be sure your idea will fly? Topic – Ensuring your business thrives Mentor – David Sharrock Continue reading Set up your success
Starting and running a successful business is more than just a numbers game. Topic – Ensuring your business thrives Mentor – David Sharrock Continue reading 3 keys to growing
