This week’s feature guests, David Palfreyman from New Zealand and John McGrath, talk success strategies and where we sometimes go wrong and Mark McLeod talks tough.

Coach – David Palfreyman – Common mistakes

• The opportunities are all around
• We are not valuers
• Promote, market, and manage

Working Smarter – John McGrath – The success thermostat

• Stretch a bit
• What can you really achieve

Marketing Monday – Mark McLeod talks about laying down the facts at the face to face meeting.

Last Word: Aaron Shiner says getting price reductions take guts.