If you complain about price being a barrier, wear a bicycle helmet

Sue Barrett As a salesperson, the next time you feel you are losing deals because of price, take your prospect to a cycle shop and ask them if they were to ride a bike, which one of the helmets they would buy – the one that’s on sale for $10 or the sleek, ventilated $150 model that promises it meets all testing standards? The bet … Continue reading If you complain about price being a barrier, wear a bicycle helmet

First Home Buyer Participation Hits 6-Year High

“The First Home Buyer share of owner occupier housing loans increased again during June 2018 and is now at its highest since late 2012,” stated HIA Senior Economist, Shane Garrett. Today’s ABS housing finance figures for June 2018 indicate that First Home Buyers accounted for 18.1 per cent of owner occupier home loans during the month. “Over the past 12 months, the volume of first … Continue reading First Home Buyer Participation Hits 6-Year High

Trust is the heartbeat of business, sales and society

Sue Barrett I have been writing about Trust in sales and business for many years; however, this year has seen a rise in my output on this topic, especially with the fallout from the Banking Royal Commission.  Yet, trust is the heartbeat of business, sales and society. Without this life force pumping vitality through our collective systems every day we start to wither and recoil. … Continue reading Trust is the heartbeat of business, sales and society

4 robots you can use in real estate right now

By Kylie Davis — CoreLogic Would you let a robot negotiate the sale of your home? That was the question that got an overwhelming “no way” at the INMAN Connect 2018 session on automation and robots in San Francisco recently. But would you allow a robot to prepare all the background material, check the data, manage the paperwork, and coordinate the grunt work of the work … Continue reading 4 robots you can use in real estate right now

Is a Net Promoter Score a valid predictor of customer loyalty?

Sue Barrett In your business travels you may have heard of the acronym NPS. It stands for Net Promoter Score. Developed by Fred Reichheld of Bain & Company and Satmetrix in 2003, NPS is a management tool designed to gauge the loyalty of a firm’s customer relationships. It serves as an alternative to traditional customer satisfaction research and claims to be correlated with revenue growth. … Continue reading Is a Net Promoter Score a valid predictor of customer loyalty?

Speaking out! How voice activation will change real estate

By Kylie Davis – Core Logic Most conversations with Google Home or Alexa tend to focus on quirky features like weather or telling jokes. But voice recognition technology is set to become the most powerful computing step-change that we have experienced since the launch of the iPhone. According to Gartner, 30% of human interactions with technology will happen through conversations with smartphones in the short … Continue reading Speaking out! How voice activation will change real estate

How one woman rebuilt her life after finding herself 'suddenly single'

At the age of just 35, Christine Williams found herself suddenly single, with two teenage girls, living in a caravan and with almost no money in the bank. “I had to learn how to take control of my financial security quickly, otherwise how were the girls and I to survive?” Williams says. “So, I researched the property market, taught myself to negotiate good finance deals … Continue reading How one woman rebuilt her life after finding herself 'suddenly single'

Termite of the Week

It is not an everyday occurrence to find live termites. I found this colony on a routine pre-purchase building and pest inspection in the Eastern suburbs of Melbourne. While inspecting the sub floor area we found a rotten stump that appeared to be holding a lot of water. The water source was another defect to discuss another day. Upon probing the stump with my sounding … Continue reading Termite of the Week

Is a crunch in investor mortgage demand now starting to bite?

Is a crunch in investor mortgage demand now starting to bite? Dwelling values, particularly those in Sydney and Melbourne, have been falling now for a number of months.  The latest ABS housing finance data indicates that the impact of these falls is now seemingly being felt in demand for new mortgages.  While the value of lending fell over the month for owner occupiers and investors, … Continue reading Is a crunch in investor mortgage demand now starting to bite?