In this week’s show, Bernice and Greg look at how to tweak the basics to do business in today’s COVID-19 environment. Here’s what they will be covering:

• The difference between a lead vs. a prospect vs. a client and how to get “face-to-face” virtually to convert the lead.
• Best practices to supercharge the number of your emails that get opened including the times of the week and day that get the most opens.
• Why you must optimize your emails for mobile devices.
• How to apply the A-B-C-D referral model to assess client motivation in today’s market.
• New twists on holding virtual open houses.