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First this week, technology and more recently artificial intelligence has enabled even the smallest real estate office and independent agency to compete with much larger businesses. But still be able to offer a more personalized service to tenants and property investors. This year, off the back of COVID-19 we’ve seen property managers rapidly adopt technology, allowing them to work remotely. Carry out virtual inspection and book contactless appointments. It’s also ramped up the opportunity offered by artificial intelligence like that created by Ben Burton from Rental Heroes.