By Kylie Davis — CoreLogic Rising house prices, student debts and changed expectations from the Millennial generation are changing expectations and the traditional model of home ownership. The INMAN Connect 2018 conference brought together four new startups in the home ownership space that are rewriting traditional models and creating what’s now being known as the shared equity economy. “Share equity is as term of new companies … Continue reading Changing home ownership and the shared equity economy

Sue Barrett As a salesperson, the next time you feel you are losing deals because of price, take your prospect to a cycle shop and ask them if they were to ride a bike, which one of the helmets they would buy – the one that’s on sale for $10 or the sleek, ventilated $150 model that promises it meets all testing standards? The bet … Continue reading If you complain about price being a barrier, wear a bicycle helmet

Sue Barrett I have been writing about Trust in sales and business for many years; however, this year has seen a rise in my output on this topic, especially with the fallout from the Banking Royal Commission.  Yet, trust is the heartbeat of business, sales and society. Without this life force pumping vitality through our collective systems every day we start to wither and recoil. … Continue reading Trust is the heartbeat of business, sales and society

By Kylie Davis — CoreLogic Would you let a robot negotiate the sale of your home? That was the question that got an overwhelming “no way” at the INMAN Connect 2018 session on automation and robots in San Francisco recently. But would you allow a robot to prepare all the background material, check the data, manage the paperwork, and coordinate the grunt work of the work … Continue reading 4 robots you can use in real estate right now

Sue Barrett In your business travels you may have heard of the acronym NPS. It stands for Net Promoter Score. Developed by Fred Reichheld of Bain & Company and Satmetrix in 2003, NPS is a management tool designed to gauge the loyalty of a firm’s customer relationships. It serves as an alternative to traditional customer satisfaction research and claims to be correlated with revenue growth. … Continue reading Is a Net Promoter Score a valid predictor of customer loyalty?

By Kylie Davis – Core Logic Most conversations with Google Home or Alexa tend to focus on quirky features like weather or telling jokes. But voice recognition technology is set to become the most powerful computing step-change that we have experienced since the launch of the iPhone. According to Gartner, 30% of human interactions with technology will happen through conversations with smartphones in the short … Continue reading Speaking out! How voice activation will change real estate