Bruce Cotterill, author of the book “The Best Leaders Don’t Shout” is our guest this week.  The book’s title hints at today’s topic and that is communication - the second ‘C’ word that Bruce discusses in the book.   Mentor – Bruce Cotterill ...

Today, Bruce and Kevin will visit the 10 reasons why organizations fail as a postscript to yesterday’s show when they talked about ‘clarity’. Mentor – Bruce Cotterill ...

Bruce discusses three ‘C’ words that spell out a blueprint for leaders who have a passion to change the lives of the people they work with. Mentor – Bruce Cotterill ...

Intentions don’t count.  Actions are what count.  So many people know what to do - they just don’t do it and then wonder why it failed.  Mentor – Bruce Cotterill ...

I have heard it said that the best way not to make a mistake is never do anything.  Mistakes are an important part of learning and gaining experience.  The next step in the journey this week with Greg Layton is about learning.  Bringing more to...

Back with Greg Layton today with step 3 to building a blueprint to rising above the pack.  This step involves building your entourage ….. but who do you involve?  What do you expect of them and how do you deal with them.  That’s the trick.   Mentor...

Following on from what we discussed yesterday with Greg Layton, the author of Chief Maker – now we need to form good habits – build routine.  Success at anything requires routine and discipline, but above all the ability to review and adapt.   Success is...

Greg Layton is the author of ‘Chief Maker’ - a book that lays out the 5 step blueprint to rising above the pack.  This week Greg is my guest as he explains the steps and toy he begins having a game plan to getting noticed. ...

We are operating in a world that demands service excellence like never before. You and your team might have to learn some new skills and then develop them into habits Mentor – Jaquie Scammell ...

Drawing upon decades of experience working with some of the largest global workforces, Jacquie Scammel says to transform a service culture that has gone wrong – first you need to learn more about your customers. Mentor – Jaquie Scammell ...