Consumer expectations on timing have changed significantly and we need to be aware that business can be won and lost at the speed of our response. We need to make it easy for people to do business with us so look for ways to reduce friction and personalize the interaction.<\/p>\n\n\n\n
<\/p>\n\n\n\n
Host \u2013 Sadhana Smiles<\/strong><\/p>\n\n\n\n Guest \u2013 Lisa Novak<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":" Consumer expectations on timing have changed significantly and we need to be aware that business can be won and lost at the speed of our response. We need to make it easy for people to do business with us so look for ways to reduce…<\/p>\n","protected":false},"author":176692473,"featured_media":14272,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"video","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[167,170,147,171,174,152,153,154,158,161],"tags":[],"class_list":["post-14270","post","type-post","status-publish","format-video","has-post-thumbnail","hentry","category-getting-more-listings","category-negotiation-skills","category-one-on-ones-and-kpis","category-personal-and-business-development","category-real-estate-marketing","category-staff-development-and-recruiting","category-staff-recruiting","category-staff-training-and-motivation","category-time-management","category-working-with-real-estate-buyers","post_format-post-format-video"],"yoast_head":"\n