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But when cracks start to show, how do you transform an organization\u2019s service culture?\u00a0In the new book, Service Habits renowned customer service specialist Jaquie Scammell uncovers the key habits you can leverage to improve your effectiveness as a service professional and leader.\u00a0<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Mentor \u2013<a href=\"http:\/\/www.jaquiescammell.com\"> Jaquie Scammell<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Delivering good service is about building long-lasting relationships which have a greater long-term impact. 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