{"version":"1.0","provider_name":"Realty UNCUT","provider_url":"https:\/\/channels.realty.com.au\/realtyuncut","author_name":"rolanrush","author_url":"https:\/\/channels.realty.com.au\/realtyuncut\/author\/rolanrush\/","title":"Walk a mile in my shoes - Realty UNCUT","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"YgADiBglg8\"><a href=\"https:\/\/channels.realty.com.au\/realtyuncut\/walk-a-mile-in-my-shoes\/\">Walk a mile in my shoes<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/channels.realty.com.au\/realtyuncut\/walk-a-mile-in-my-shoes\/embed\/#?secret=YgADiBglg8\" width=\"600\" height=\"338\" title=\"&#8220;Walk a mile in my shoes&#8221; &#8212; Realty UNCUT\" data-secret=\"YgADiBglg8\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/channels.realty.com.au\/realtyuncut\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":null,"thumbnail_width":null,"thumbnail_height":null,"description":"Delivery of great customer service has more to do with empathy than some glib phrases you have been taught to say. Topic \u2013 Creating \u2018sticky\u2019 customer service Mentor \u2013 Jaquie Scammell Thinking you know what someone wants is very different from knowing what they need?..."}