{"id":6191,"date":"2015-10-30T01:00:58","date_gmt":"2015-10-29T14:00:58","guid":{"rendered":"http:\/\/realestatetalk.com.au\/?p=6191"},"modified":"2015-10-30T01:00:58","modified_gmt":"2015-10-29T14:00:58","slug":"where-do-investors-go-wrong-learn-the-truth-about-the-australian-property-market-developing-investment-plans-deals-vs-market-conditions-depreciation-on-a-cosmetic-renovation-8-key-question","status":"publish","type":"post","link":"https:\/\/channels.realty.com.au\/realtytalk\/where-do-investors-go-wrong-learn-the-truth-about-the-australian-property-market-developing-investment-plans-deals-vs-market-conditions-depreciation-on-a-cosmetic-renovation-8-key-question\/","title":{"rendered":"8 key questions most sellers don\u2019t ask agents"},"content":{"rendered":"<p>&nbsp;<br \/>\nProperty investor and mentor, <strong>Nhan Nguyen<\/strong>, tells us how to structure offers to suit the market conditions and when to do quick or long settlements.<br \/>\n<a href=\"http:\/\/realestatetalk.com.au\/featured-channel\/michael-yardney\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Michael Yardney<\/strong> <\/a>tells us the two things 90% of investors fail to do and as a consequence do not maximise the potential of their portfolio.<br \/>\nLast week in the show I carried an interview with <a href=\"http:\/\/realestatetalk.com.au\/shocking-predictions-about-the-australian-property-market\/\" target=\"_blank\" rel=\"noopener noreferrer\">Shane Oliver from AMP<\/a> with some dire predictions about the Australian property market. Well almost immediately I received a stinging email from <strong>Simon Pressley<\/strong> at Brisbane based Propertyology and this week we give him the right of reply.<br \/>\n<strong>Ben Kingsley<\/strong> shares with us the process he takes potential investors through when he is designing their portfolio. He says there are 4 elements that need to be in place for the plan to succeed. You will hear all 4 today.<br \/>\nThere is a great book I want to tell you about today \u2013 its called The Real Estate Matchmaker. In it, <strong>Tim Eaton<\/strong> sets about explaining the 8 key questions most sellers don\u2019t ask agents to guarantee they never leave any money on the table when negotiating the sale of a property. You will hear them in the show today.<br \/>\nOur question of the week comes from Rita who asks about depreciation on a cosmetic renovation and if she needs to replace her existing schedule or just add to it.<br \/>\n&nbsp;<\/p>\n<h4>Transcripts:<\/h4>\n<h3>Tim Eaton<\/h3>\n<p><b>Kevin<\/b>:\u00a0 I told you I\u2019d tell you about a book that\u2019s been written by Tim Eaton. It\u2019s one of two books actually that Tim has sent me, but today, we\u2019re going to talk about the one that\u2019s called \u201cThe Real Estate Matchmaker\u201d because inside the book, he gives you the eight key questions that nobody asks to guarantee that you never leave money on the table.<br \/>\nFirst of all, I\u2019ll say hello to Tim. Good day, Tim.<br \/>\n<b>Tim<\/b>:\u00a0 Good morning, Kevin. Good to be here.<br \/>\n<b>Kevin<\/b>:\u00a0 I\u2019ve been trying to put together a list of key questions that you should ask every agent before you appoint them, but the thing that I\u2019ve found is that quite often we can ask the questions but we just don\u2019t know what kind of answers we should be expecting because agents are very good at not spinning but selling themselves, Tim.<br \/>\n<b>Tim<\/b>:\u00a0 Yes, spinning is not an unfair word sometimes, Kevin. Yes, that\u2019s true. They\u2019re looking to convince the homeowner why they should choose them and selling the big story about themselves. The great agents sometimes appear a little intrusive. They\u2019ll ask questions of the homeowner, which is the best way to get a conversation going.<br \/>\n<b>Kevin<\/b>:\u00a0 Yes, you have to understand about the person. A house is a house. It\u2019s the person you\u2019re actually either taking to auction or taking through the sale process.<br \/>\n<b>Tim<\/b>:\u00a0 Absolutely.<br \/>\n<b>Kevin<\/b>:\u00a0 Yes, I did promise that we\u2019d go through the eight key questions. We\u2019re not going to be able to talk about them all in detail, but we\u2019ll certainly get across the top of them. There\u2019s one in particular I want to talk about, and then I think over the next few weeks, we might pick up on some of the others. Let\u2019s quickly run through what are the eight key questions that need to be asked or understood about how an agent works, Tim.<br \/>\n<b>Tim<\/b>:\u00a0 The subtitle of the book, Kevin, is that everything sells best fresh. The first of the eight keys is days on market. It\u2019s a terminology that is a bit of jargonized within the industry called the DOM, or days on market. It means how long has the property been on the market before it sells, and the earlier it does that, the better.<br \/>\n<b>Kevin<\/b>:\u00a0 The measure of a good agent is that their days on market is likely going to be less than their opposition or the market generally.<br \/>\n<b>Tim<\/b>:\u00a0 Absolutely, and that information is available to the homeowner. It\u2019s free. It\u2019s on public websites. What is the average days on market in that area? You want to see your agent would be less than the average in the area.<br \/>\n<b>Kevin<\/b>:\u00a0 Okay, second one.<br \/>\n<b>Tim<\/b>:\u00a0 Auction clearance rates. This won\u2019t apply to every jurisdiction in Australia, but for most of them, you want to see high auction clearance rates. An agent who\u2019s bringing properties to auction, getting somewhere between seven to eight out of ten sold under the hammer, that\u2019s fantastic. Most of those will get sold. If they\u2019re not sold on the day, they\u2019ll get sold shortly after.<br \/>\n<b>Kevin<\/b>:\u00a0 Yes, a lot of focus is currently on what\u2019s happening with clearance rates in Sydney, and we\u2019re seeing that\u2019s a good indicator that that particular market is actually slowing down. What\u2019s number three, mate?<br \/>\n<b>Tim<\/b>:\u00a0 Private treaty average discounts. The house that we call for sale \u2013 with a \u201cfor sale\u201d sign \u2013 that\u2019s called a private treaty. It\u2019ll get listed at a first starting price. Let\u2019s say it gets listed at $500,000. Most properties at that point have a little bit chipped off the top of them before they\u2019re negotiated to a sale price. The percentage that they come down is what we call the average discount. With your agent, you want to see that to be a very low figure \u2013 they start at much closer to where it finishes.<br \/>\n<b>Kevin<\/b>:\u00a0 Number four?<br \/>\n<b>Tim<\/b>:\u00a0 Number four is the ratio of private treaties to auction that your agent has. Are they in offices with a great sense of urgency, that they bring to their properties, that they bring to the market? Offices that have a high ratio of auctions tend to have a higher sense of urgency. That feeds back into the first key: they\u2019ll probably have lower days on market.<br \/>\n<b>Kevin<\/b>:\u00a0 I\u2019m going to dig more into some of these topics in the coming weeks, as well. What\u2019s number five?<br \/>\n<b>Tim<\/b>:\u00a0 Five is the vendor\u2019s investment in promotion. There\u2019s an old-fashioned saying, Kevin. You\u2019ve probably heard it. You can\u2019t sell a secret.<br \/>\n<b>Kevin<\/b>:\u00a0 That\u2019s right.<br \/>\n<b>Tim<\/b>:\u00a0 The homeowners have to be prepared to put a bit of money on the table to invest in the marketing of their property to attract an emotional buyer.<br \/>\n<b>Kevin<\/b>:\u00a0 Yes, that\u2019s always cause for a lot of debate. \u201cWhy should I pay for the advertising when it\u2019s all going to be about you and so on?\u201d But I don\u2019t want to get into that debate today; I\u2019d love to have it in the weeks to come. What\u2019s number six?<br \/>\n<b>Tim<\/b>:\u00a0 Number six is surveys. You\u2019ll probably find that when the agent is sitting down with the homeowner looking to bring their property onto the market, they\u2019ll put some testimonials down from their previous selling clients.<br \/>\nIt\u2019s very strong if the agent can have both surveys done from buyers and sellers. If you have a good report from the buyer and from the seller, you have an agent who\u2019s got a tremendous ability to create rapport and that\u2019ll always end up with getting a better price for the homeowner.<br \/>\n<b>Kevin<\/b>:\u00a0 Number seven?<br \/>\n<b>Tim<\/b>:\u00a0 Guarantee of service, Kevin. It\u2019s a big one. When the homeowner is prepared to make their commitment to presenting the home as well as they have, when they have been prepared to put some investment into their marketing, your agent should be able to guarantee that \u201cIf we don\u2019t do what we said we\u2019re going to do, you can just tear up the agreement.\u201d<br \/>\n<b>Kevin<\/b>:\u00a0 More and more agents are using them now, too, so you should expect your agent to have one. The final one is the one that I want to spend another minute or two talking about. What is it?<br \/>\n<b>Tim<\/b>:\u00a0 It\u2019s an odd one, Kevin. It says: your fee is the highest in the area.<br \/>\n<b>Kevin<\/b>:\u00a0 Yes, now why would you want to do that as a seller?<br \/>\n<b>Tim<\/b>:\u00a0 We can look at the implications, Kevin, of why would you want the lowest fee? That appears to be obvious. It appears at a glance that that\u2019s a good deal, but really, if you were choosing any other profession \u2013 in the book, I use an analogy of a medical professional \u2013 would you be going looking for a heart surgeon who\u2019s the cheapest, or do you just want the best?<br \/>\nThe implications here for the homeowner are that the quality in the service and the ability of the agent you choose has a massive input on the outcome that you\u2019re going to have. You should be looking for somebody who is able to justify being the best in their area.<br \/>\nThe competition will know that. The competition will either be able to match that higher fee or they won\u2019t be able to. They simply won\u2019t be able to match the service and the outcome so you should be looking for somebody who is able to justify the best fees in the area.<br \/>\n<b>Kevin<\/b>:\u00a0 I work with a lot of top agents, and the thing I know about them is that they\u2019re not afraid to ask for the top fee, but demonstrating how they can actually earn that is because they demonstrate how good a negotiator they are. Some of them actually will say, \u201cWhen I get a buyer, this is how I\u2019m going to negotiate.\u201d They can actually tell you how they\u2019re going to negotiate to give you confidence.<br \/>\n<b>Tim<\/b>:\u00a0 It\u2019s chapter six, Kevin, negotiation. It\u2019s \u201cShow me, and show me the money.\u201d You should be able to demand of your agent, \u201cDo it for me right now. Show me exactly how you\u2019ll be doing it for me.\u201d<br \/>\n<b>Kevin<\/b>:\u00a0 Yes, you\u2019re going to hear a lot more about this book and this man too. \u201cThe Real Estate Matchmaker\u201d is the book. Timothy Eaton has been my guest.<br \/>\nHey Tim, we\u2019re out of time, unfortunately, but I want to catch up with you again in the weeks to come. We\u2019ll talk about a couple of the other eight key questions you need to ask to make sure you don\u2019t leave any money on the table.<br \/>\nHey, Tim, thanks for your time.<br \/>\n<b>Tim<\/b>:\u00a0 My pleasure, Kevin. Thanks for having me.<br \/>\n&nbsp;<\/p>\n<h3>Brad Beer<\/h3>\n<p><b>Kevin<\/b>:\u00a0 As I said at the start of the show, we had a question \u2013 and a good question \u2013 from Rita, who writes and asks a question about tax depreciation:<br \/>\n\u201cI had a depreciation schedule done about 10 years ago for my investment property, which is now 12 years old. I\u2019ve just done a cosmetic renovation, replacing the original carpets and blinds and adding new fencing. I\u2019m also doing other repairs and maintenance, like painting and floor sanding. Do I need to get a new depreciation report done, or do I just give my tax accountant a list of the costs and let him work out the items and add the depreciation schedule, which ones to claim as repairs?\u201d<br \/>\nThanks for that question, Rita. I imagine a few people would probably want to know the answer to this. Brad Beer, our tax depreciation expert, joins us from BMT Tax Depreciation.<br \/>\nBrad.<br \/>\n<b>Brad<\/b>:\u00a0 Hi, Kevin.<br \/>\n<b>Kevin<\/b>:\u00a0 What would you say there to Rita?<br \/>\n<b>Brad<\/b>:\u00a0 Look, Rita, Kevin, it is a good question, and it\u2019s a regular-type question. Now that\u2019s a very specific one about what to do in a renovation, but let\u2019s address that one and some of the other things for people who are doing slightly different renovations.<br \/>\nSimply, if you had a depreciation schedule done on the actual property that you purchased 10 years ago, the things that relate to the claims on the building and the things in there don\u2019t actually change. Now when you change things, you change what is there to claim. But the original building is still depreciating, so you\u2019re still using that original depreciation schedule, yes.<br \/>\nWhen you do a renovation, obviously, you change things. You change the cost of what is there, so you change the things that are able to be depreciated. Those things that you have done there are mostly cosmetic \u2013 a carpet, blinds. For simple things like that, you have a cost, so yes, your accountant should be able to apply the correct rate to those things and make deductions for those things going forward.<br \/>\nFor fencing, once again, a new fence is a capital improvement that will need to depreciate, and you have the cost of that fence, so the quantity surveyor doesn\u2019t need to come and tell you how much that fence costs. Your accountant should be able to apply the correct rates.<br \/>\nSome of those other things and other work that are done sometimes that are repairs and maintenance, generally, your accountant will be able to make a decision as to whether they should be added to a depreciation schedule and claimed if they\u2019re a capital improvement or actually claimed as repairs and maintenance if they\u2019re repairs and maintenance.<br \/>\nAccountants often have different ideas of what things they would like to claim. It gets a bit specific about that, and we can help with that. But normally, we work alongside the accountant. As a quantity surveyor, we\u2019re the cost guy who comes up with the costs. If you have all the costs, sometimes we don\u2019t need to get involved in that because it\u2019s generally fairly simple for your accountant to work out.<br \/>\nThere\u2019s a fair bit of work done here, but they\u2019re fairly simple items. If you do a major renovation and you rip it apart, it\u2019s good to probably see the quantity surveyor about that so that they can make sure they do split up the costs properly and identify all the correct plant and equipment items and maximize the deduction going forward. That, obviously, is very important because that\u2019s what as an investor you\u2019re after doing.<br \/>\nOne other thing I\u2019d like to add, Kevin, is making sure that when you do do renovations that you do take advantage of making sure you have claimed everything on the items that were there already, and if you haven\u2019t claimed it all and you scrap those items, make sure you claim that scrapping allowance on them.<br \/>\n<b>Kevin<\/b>:\u00a0 Yes. That\u2019s what I was going to ask you about \u2013 scrapping and whether or not any of the items that Rita mentioned there would allow her to do that, Brad.<br \/>\n<b>Brad<\/b>:\u00a0 She\u2019s had a property there for 10 years. Some of those things, their actual effective life, may have actually finished, and she may have actually claimed all the deductions. But if there is anything left on the carpet or anything there\u2026 Now the fencing is a very interesting one because the fencing, if it\u2019s only 12 years old, you should have a scrapping allowance related to that existing fencing. It depends on whether there is any value.<br \/>\nYour original depreciation schedule should show the value that may be left on any carpets, blinds, or planned equipment items, and it\u2019s simple; your accountant can adjust that. If you\u2019ve ripped out fencing and things that are 12 years old, then you have to potentially get them to give you a bit of help to split some of those costs out. But yes, it can be done. Definitely, scrapping is something to consider whenever you do a renovation.<br \/>\n<b>Kevin<\/b>:\u00a0 Yes. Some of the points you\u2019ve raised here would indicate to me that probably Rita is better off getting another schedule done, especially after 10 or 12 years. You think it wouldn\u2019t hurt to go back and refresh it all, Brad, anyway.<br \/>\n<b>Brad<\/b>:\u00a0 I guess the misunderstanding there is it\u2019s not necessarily a new schedule; it\u2019s an adjustment to the existing schedule.<br \/>\n<b>Kevin<\/b>:\u00a0 An update, yes.<br \/>\n<b>Brad<\/b>:\u00a0 It\u2019s best to have whoever did that schedule in the first place, make sure you talk to them and the accountant about this thing and make sure you do get it right.<br \/>\n<b>Kevin<\/b>:\u00a0 Very good advice from Brad Beer at BMT Tax Depreciation. There\u2019s a button on our home page, too, if you want more information there.<br \/>\nBrad, thanks for your time.<br \/>\n<b>Brad<\/b>:\u00a0 Thanks, Kevin.<br \/>\n<b>Kevin<\/b>:\u00a0 I want to congratulate Rita. Rita, you are our question of the week, and as such, you get to win a 12-month subscription to <i>Australian Property Investor<\/i> magazine. Congratulations. We\u2019ll be in touch to get your address, and we\u2019ll get it out to you.<br \/>\nKeep those questions coming in, too. Do it through the website on the Ask Our Experts button, or send me an e-mail direct to <a href=\"mailto:Kevin@RealEstateTalk.com.au\">Kevin@RealEstateTalk.com.au<\/a>.<br \/>\n&nbsp;<\/p>\n<h3>Simon Pressley<\/h3>\n<p><b>Kevin<\/b>:\u00a0 Last week in the show, I carried an interview with Shane Oliver from AMP with some dire predictions about the Australian property market.<br \/>\nAlmost immediately, I received this stinging comment from Simon Pressley in Brisbane-based Propertyology. I quote: \u201cIf there\u2019s one thing which really irks me most about property markets, it\u2019s the long list of headline-chasing commentators who, each time they come to the public with a property opinion piece, do little more than demonstrate their limited knowledge on the complexities of the property markets.\u201d Wow.<br \/>\nHe joins me. Simon Pressley, you\u2019re a bit fired up about this, aren\u2019t you?<br \/>\n<b>Simon<\/b>:\u00a0 I certainly am, Kevin. Look, fired up \u2013 it\u2019s not personal. I\u2019m passionate about property. I\u2019m very confident about property. It\u2019s my business, but I do get fired up when we get broad-brush statements from generalizers about a very specific component of the economy.<br \/>\n<b>Kevin<\/b>:\u00a0 Well, you\u2019re not the only one. In fact, my phone went crazy after we carried that piece and also what followed on with Macquarie Bank and so on.<br \/>\nSimon, do you think the problem is that some commentators, and even investors, look at the property market as they would the share market?<br \/>\n<b>Simon<\/b>:\u00a0 I think that\u2019s probably where it stems from. They\u2019re not necessarily doing that consciously, but share markets behave a lot differently to property markets. A lot of the things that influence share markets also influence property markets, but we don\u2019t see a property value decline by 10% in two hours as a stock in a company could.<br \/>\nI think that too often the generalizers \u2013 and I say this respectfully, economists are generalizers \u2013 are implying that Australia is one big property market. Now, there are 550 independent local government bodies within this country. That\u2019s the equivalent of 550 different stocks on the stock exchange.<br \/>\n<b>Kevin<\/b>:\u00a0 Gee, it makes it very confusing, though, doesn\u2019t it, for investors? How can we really work out what\u2019s happening when we get so much conflicting comment?<br \/>\n<b>Simon<\/b>:\u00a0 For someone who\u2019s reading something, or watching the news, or reading a magazine, first, as an independent consumer, ask yourself what\u2019s the motive and what are the qualifications behind the person who\u2019s releasing this information? Do they have a vested interest?<br \/>\nEconomists don\u2019t have a vested interest, but are they specialists in the topic they\u2019re talking about? If they\u2019re talking about Australia\u2019s broader economy, yes. If they\u2019re talking about a specific segment of the economy, such as the property economy, are they specialists in that? No more than the GP would be a specialist as a heart surgeon. They are different.<br \/>\n<b>Kevin<\/b>:\u00a0 Let\u2019s get down to a few specifics, though, if we could. Is an easing population growth rate a cause for concern?<br \/>\n<b>Simon<\/b>:\u00a0 If it\u2019s a significant decline in population, yes, but that\u2019s not what the latest data has indicated. The latest data shows Australia\u2019s population growth rate of 1.4% over the last 12 months. That is slightly lower than the 1.5% national average over the last ten years, so it\u2019s easing, but it\u2019s nothing dramatic.<br \/>\nIf we had a national property index, one might form the argument, as an economist would, that property values broadly might ease, but Sydney and Melbourne, for example, their population growth rates have increased. When we talk about that on a national level, that doesn\u2019t mean that every town or city has declined.<br \/>\n<b>Kevin<\/b>:\u00a0 Are we at risk of oversupply? That\u2019s been indicated. In other words, supply outstripping demand. Is that a concern?<br \/>\n<b>Simon<\/b>:\u00a0 We\u2019ve been saying for about two years that we are in a construction boom. The mining construction boom, as that eased off, the residential construction boom picked up. Again, there are some cities that will suffer for a couple of years of oversupply and there are others where supply is quite normal.<br \/>\nAustralia\u2019s three biggest cities \u2013 Sydney, Melbourne, and Brisbane \u2013 do have some concerns at different levels about oversupply for the next couple of years, but there are other cities where supply is quite normal.<br \/>\n<b>Kevin<\/b>:\u00a0 Simon, what are the critical factors that we should consider when we\u2019re looking at the market overall? How important are employment and household incomes? Do they really give us a bit of a clue about an area?<br \/>\n<b>Simon<\/b>:\u00a0 As a market analyst, I don\u2019t place a heck of a lot of relevance on household incomes because which household are we talking about out of the 9.6 million households in this country?<br \/>\nEmployment is certainly a significant factor, and there will always be some cities that are creating fantastic levels of jobs and others that are not attracting, depending on the industries that drive each of these individual economies.<br \/>\nBut something that an investor can and should do is understand the different industries that drive each city and what\u2019s the outlook for each of those industries? If you really want to understand property markets, you need to understand local economies.<br \/>\n<b>Kevin<\/b>:\u00a0 The bottom line, though, I guess, is that if you\u2019re going to invest in anything like property, you really have to do your homework, cut your way through all the commentary and really work it out for yourself, Simon. There are no shortcuts, are there?<br \/>\n<b>Simon<\/b>:\u00a0 There are no shortcuts, and it\u2019s important for anyone who is ever looking to invest to recognize that property markets are extremely complex, just as complex as share markets are. A lot of people who invest in property say, \u201cI\u2019m doing this because I don\u2019t understand share markets.\u201d I\u2019d put it to those same people that you actually don\u2019t understand property markets. You might understand your neighborhood, but that\u2019s not understanding the markets.<br \/>\n<b>Kevin<\/b>:\u00a0 Yes, great advice from Propertyology\u2019s Simon Pressley.<br \/>\nSimon, always great talking to you, mate. Thank you. Keep up the passion. I love it. Talk to you again soon.<br \/>\n<b>Simon<\/b>:\u00a0 Thank you, Kevin. Have a great day.<br \/>\n&nbsp;<\/p>\n<h3><a href=\"http:\/\/realestatetalk.com.au\/featured-channel\/michael-yardney\/\" target=\"_blank\" rel=\"noopener noreferrer\">Michael Yardney<\/a><\/h3>\n<p><b>Kevin<\/b>:\u00a0 I often wonder with about 1.7 million property investors in Australia why so few get past just one property. There has to be a reason for this, and I\u2019m sure my next guest will know, Michael Yardney from <a href=\"http:\/\/metropole.com.au\/meet-the-team\/\" target=\"_blank\" rel=\"noopener noreferrer\">Metropole Property Strategists.<\/a><br \/>\nMichael, where do investors go wrong? Why don\u2019t they grow their portfolio this way?<br \/>\n<b>Michael<\/b>:\u00a0 I think those investors who fail do so because of the things they do, and successful investors are successful because of things they choose not to do.<br \/>\n<b>Kevin<\/b>:\u00a0 Well, you\u2019ll have to explain that a bit more.<br \/>\n<b>Michael<\/b>:\u00a0 I think successful investors have formulated an investment strategy, so they don\u2019t get carried away by all the fads and all the fashions and all the new fancy toys. That\u2019s one reason. I think the other thing successful investors do is they regularly review their portfolio\u2019s performance. They treat it like a business.<br \/>\n<b>Kevin<\/b>:\u00a0 I want to dig a little bit deeper into those two, Michael. Let\u2019s deal with the first one \u2013 having a formula. I know that you have one. Can you take us through that?<br \/>\n<b>Michael<\/b>:\u00a0 Sure. My formula is basically relying on capital growth to build an asset base. Once you have an asset base, then what you do is slowly lower your loan-to-value ratios and live off your property. To choose those properties that are going to outperform the averages, we use a top-down approach to find the right states, the right locations, the right areas in those locations, and the right properties, Kevin.<br \/>\nTo me, the right property is one that\u2019s going to appeal to a wide range of owner-occupiers, because it\u2019s owner-occupiers who push up property values of similar properties to make your property increase in value. I buy properties below their intrinsic value, so I don\u2019t buy off the plan. I don\u2019t buy new properties, Kevin.<br \/>\nKevin, I buy in the areas that are going to outperform because I examine the demographics, the locations where people who have higher disposable incomes want to live. I like buying properties with a twist, something a bit unique, a bit different, a bit special, and I like buying properties where I can manufacture capital growth by doing renovations or by doing redevelopment \u2013 things like that, Kevin.<br \/>\n<b>Kevin<\/b>:\u00a0 So any property that you look at for your portfolio or anyone who you\u2019re advising, Michael, they have to follow those five tests?<br \/>\n<b>Michael<\/b>:\u00a0 Well, the five-stranded approach means that I\u2019m going to more likely outperform the market. If one or two of those strands doesn\u2019t work, I still have two or three other strands to make sure that my property is going to be stable \u2013 it\u2019s not going to go up and down in value much \u2013 and it\u2019s going to grow significantly.<br \/>\nWhat that does is give us the maximum opportunity of getting the capital growth to get the equity to buy the next property, Kevin. That\u2019s why most only stop at one, like you said. They don\u2019t get the capital growth.<br \/>\n<b>Kevin<\/b>:\u00a0 Michael, I guess having an approach like that, sometimes you are going to get it wrong. That leads us into the second part of this, and that is reviewing your portfolio.<br \/>\n<b>Michael<\/b>:\u00a0 Yes. I think that\u2019s another big mistake that those who don\u2019t succeed do. They actually buy and set and forget. If they treated it like a business, they wouldn\u2019t do that. I believe it\u2019s important to annually look at how your portfolio is performing and ask yourself some questions.<br \/>\n<b>Kevin<\/b>:\u00a0 Let\u2019s run through them. Can you give us an example?<br \/>\n<b>Michael<\/b>:\u00a0 What I do every year is I look at each property and say, \u201cHow has this property performed over the last few years?\u201d I ask myself, \u201cKnowing what I know now, would I buy this particular property again if it came on the market?\u201d I ask myself, \u201cIs this particular property likely to outperform the averages over the next decade?\u201d Then I look to see if there\u2019s anything I could or maybe should do to improve the property maybe to generate a better return on investment for me.<br \/>\nIf a property hasn\u2019t performed well over a three or four year period, Kevin, I have to consider is it the right thing to keep, or should I actually be selling it?<br \/>\n<b>Kevin<\/b>:\u00a0 Yes. Is there sometimes the wrong time to sell it, Michael?<br \/>\n<b>Michael<\/b>:\u00a0 That\u2019s what people seem to think at the moment. They say, \u201cOh, look. I don\u2019t want to do it now because I\u2019m not getting the optimum price. I\u2019ll wait for the regional areas to go up. I\u2019ll wait for the mining towns to go up.\u201d<br \/>\nBut my feeling is that you shouldn\u2019t do that because the gap between underperforming properties, Kevin, and the better performing properties is only going to widen, and it\u2019s going to be very difficult to ever get into the market if you wait. I suggest you treat your properties like employees.<br \/>\n<b>Kevin<\/b>:\u00a0 I suppose you have to be pretty ruthless about them, don\u2019t you?<br \/>\n<b>Michael<\/b>:\u00a0 Well, you\u2019ve probably heard me say it before. You should treat it like a business. In this case, your properties are really your employees. Think about it. If your employees came late to work, Kevin, if they played on Twitter and Facebook all day, if they took a long lunch, and then they came back and weren\u2019t in the mood to see the customers or the clients, what would you do, Kevin?<br \/>\n<b>Kevin<\/b>:\u00a0 Well, I\u2019d terminate them, wouldn\u2019t you?<br \/>\n<b>Michael<\/b>:\u00a0 Yes. Look, you\u2019d probably do a performance review first, which is what we did. We asked those questions, and then you\u2019d terminate them. You\u2019d replace them. Kevin, sometimes you\u2019d have to pay a redundancy package to move them on so that you could employ harder-working, better employees.<br \/>\nIt\u2019s really much the same with your properties. These are your employees in your real estate business, and they have to work for you in the long term. If your properties aren\u2019t giving you what I call wealth-producing rates of return, you\u2019re never going to achieve the financial freedom you want.<br \/>\nI hear too many people saying at the moment, \u201cOh, this property is really not costing me much to hold.\u201d The problem is, Kevin, they\u2019re not factoring in their lost opportunity cost. They may be cash flow neutral, it may not be costing them out of their pocket, but they\u2019ve missed out the capital growth that some good properties have had, often $50,000 to $100,000 a year.<br \/>\nI think the lesson from all of this, Kevin, is you actually have to take a financial hit sometimes. Remember that redundancy package that you have to pay your employees just to allow you to move forward.<br \/>\n<b>Kevin<\/b>:\u00a0 Yes. Great advice. Michael Yardney, from Metropole Property Strategists, and his blog, of course, PropertyUpdate.com.au.<br \/>\nMichael, thanks for your time.<br \/>\n<b>Michael<\/b>:\u00a0 My pleasure, Kevin.<br \/>\n&nbsp;<\/p>\n<h3>Nhan Nguyen<\/h3>\n<p><b>Kevin<\/b>:\u00a0 A deal is a deal is a deal. Well, not always. You have to structure your deals to suit the market conditions. That\u2019s what I\u2019m going to talk to Nhan Nguyen about right now. Nhan, of course, is from AdvancedPropertyStrategies.com.<br \/>\nHi, Nhan. Good to have you back on the show.<br \/>\n<b>Nhan<\/b>:\u00a0 Thanks Kevin. Thanks for having me.<br \/>\n<b>Kevin<\/b>:\u00a0 Tell me about this. How do you go about structuring those offers, and how do you make them different?<br \/>\n<b>Nhan<\/b>:\u00a0 Structuring an offer is a critical thing in the marketplace. Two or three years ago when the market was flat, in Brisbane especially, you could get really, really good terms and conditions. You might be able to pay asking price and get long settlements. These days, if the market is hot and everyone is going to auction, for example, you need to be willing to settle quicker and use shorter contingency clauses or escape clauses.<br \/>\nWhat does that mean? In the past, you could have gotten away with probably 30 days finance and maybe another 30 days settlement after that, but these days, if it\u2019s a good property and you know it\u2019s good, you might have to go and settle quickly. You might have to do 14 days finance or 14 days building and pest and settle maybe 21 or 28 days, just giving yourself an edge to the marketplace.<br \/>\nYou have to get your finance in place, get yourself pre-approved, get your entities or your companies and trusts set up already if you\u2019re looking at buying those entities. It\u2019s just really about being organized, knowing exactly what you\u2019re looking for, and going in knowing that other people will be wanting to buy those properties, as well.<br \/>\n<b>Kevin<\/b>:\u00a0 I think the point you made there is the key one. That is being organized. Be ready and make sure that you have all these plans and strategies in place so that you can be quite flexible, because it\u2019s not just about market conditions. Sometimes it\u2019s about the property, or it could be about special conditions for a seller, as well, Nhan.<br \/>\n<b>Nhan<\/b>:\u00a0 Absolutely. Some sellers, if they\u2019re going to market, some of them will have high expectations, and the only way if you really want to get a good discount on the price is maybe giving them better terms. If you\u2019re wanting longer terms, you might have to increase your price or pay more than what they\u2019re asking. If you want longer settlements, you might have to adjust it that way, but it depends on the expectations of the seller.<br \/>\nI\u2019m looking at one at the moment whereby they are going to auction in about three and a bit weeks. Ideally, I\u2019d want to buy it before auction at my price, so I\u2019m going to go in with a sharp number \u2013 very, very low, as low as I think I can get it for \u2013 but I\u2019d have to be settling quickly.<br \/>\n<b>Kevin<\/b>:\u00a0 Why are you doing that? Why aren\u2019t you prepared to buy it at auction?<br \/>\n<b>Nhan<\/b>:\u00a0 That\u2019s the thing. Auctions create a competitive environment, and the last thing you want is to buy under pressure and have people bid you up and also buy emotionally. For me, it\u2019s either an investment or a development. An investment is something I\u2019d hold, or a development is something I\u2019d build and sell, for example. However, in this instance, I don\u2019t want to be competing against somebody and waste my time turning up at auction if it\u2019s going to go for $100,000 over.<br \/>\nIf I want the property, I need to be the sole negotiator, and not a lot of people put in offers before auctions, so it\u2019s a good negotiating strategy, and if you don\u2019t get it, you may turn up at the auction or not.<br \/>\n<b>Kevin<\/b>:\u00a0 Of course, there are times when you\u2019ll have to be affording the seller a long settlement but for whatever reason, you may need to get in quickly so therefore, you can offer them some compensation back in return for allowing you early access.<br \/>\n<b>Nhan<\/b>:\u00a0 Absolutely. That just comes and goes depending on what you want to do to the property, whether you want to renovate it straight away, or you might just want to put an approval on it.<br \/>\nGetting onto the property or into the property may be not a necessity. It just may be certain timeframes or certain terms and conditions that you\u2019ll want. It\u2019s critical to be able to negotiate that upfront rather than if you go to an auction, you\u2019re running out of time and you\u2019re under pressure to make a decision on the day, it can go against you. Yes, that\u2019s why real estate agents use auctions because it forces you to have a deadline to make a decision, doesn\u2019t it?<br \/>\n<b>Kevin<\/b>:\u00a0 Just to round this out, what are your top tips in structuring a good offer that is going to meet the market conditions, Nhan?<br \/>\n<b>Nhan<\/b>:\u00a0 Yes, the first thing is, like I mentioned there, being sharp on your terms and conditions of finance and\/or building and pest. You might have to sharpen that up. It might be instead of 28, it could be 14 or 21 days for the finance and building and pest, and short settlements, as well. If you can do a 21 day settlement, a 14 day settlement, or around that timeframe, it allows the agent to be incentivized to present your offer.<br \/>\nMake sure you put it in writing. It\u2019s one thing to verbalize it over the phone or face to face, but when you put it in writing and you put a deposit check with it, that makes it a lot more appealing.<br \/>\n<b>Kevin<\/b>:\u00a0 Nhan Nguyen, thank you so much for your time. Nhan, of course, is from AdvancedPropertyStrategies.com. Thanks for your time, mate.<br \/>\n<b>Nhan<\/b>:\u00a0 I appreciate it, Kevin.<br \/>\n&nbsp;<\/p>\n<h3>Ben Kingsley<\/h3>\n<p><b>Kevin<\/b>:\u00a0 As a property investment advisor, Ben Kingsley, founder and CEO of Empower Wealth, spends a lot of time developing property investment plans. That\u2019s everything from single properties to very large portfolios. Now as part of that process, Ben believes that there are four essential elements of a personal nature that must be included in the mix to create a successful plan. He joins us to share what they are.<br \/>\nBen, thank you very much for your time.<br \/>\n<b>Ben<\/b>:\u00a0 Thanks, Kevin. Thanks for having me on.<br \/>\n<b>Kevin<\/b>:\u00a0 That\u2019s a pleasure, mate. Where does it all start?<br \/>\n<b>Ben<\/b>:\u00a0 It all starts with the numbers, and it all ends with the numbers when you\u2019re trying to build out a property investment plan and portfolio for clients. The four personal elements that we\u2019re looking at are income, expenditure, the time we have available, and the target.<br \/>\nIf we want to break them down into a little bit more detail, when we\u2019re trying to build out an investment portfolio for a client, we need to understand some essential things:<\/p>\n<ul>\n<li>What is the current income coming into the household?<\/li>\n<li>Is that income going to fluctuate in terms of maybe mom or dad going off on maternity or paternity leave?<\/li>\n<li>Are we going to take some time out for study?<\/li>\n<\/ul>\n<p>It\u2019s not just about looking at the revision and seeing what\u2019s gone in the past; it\u2019s actually about forward projecting that income.<br \/>\n<b>Kevin<\/b>:\u00a0 It could be things like family schooling or buying a car, as well, Ben, could it?<br \/>\n<b>Ben<\/b>:\u00a0 Yes, it could, and that\u2019s the expenditure side, Kevin. What happens with the expenditure side is you\u2019re trying to unpack all of those big one-off expenditures, but you\u2019re also trying to unpack the changes that may occur that happen over a period of time. The classic ones are child-care fees turning on and off, buying a car \u2013 as you mentioned \u2013 and the big one is obviously the private school fees versus the public school fees.<br \/>\nNow, once you understand that, you have an element of surplus cash, and it\u2019s that surplus cash that you\u2019re able to invest because most of us who are investing are obviously borrowing money. We need to make sure that when we\u2019re borrowing money that we can service that loan, not just in the near term, but also over that extended period of time.<br \/>\n<b>Kevin<\/b>:\u00a0 I suppose as well as that, too, Ben, there are two areas in expenditure, aren\u2019t there? There are the essential areas and those discretionary areas, as well?<br \/>\n<b>Ben<\/b>:\u00a0 Correct. That\u2019s a classic comment there. We need essential needs like shelter, food, clothing, heating, and those types of things. But when we get down into the personal living and the discretionary stuff, that\u2019s the determination that we as individuals need to make about whether we\u2019re going to enjoy that surplus money now, or are we going to put that money into investment?<br \/>\nThat\u2019s where the time element target comes into it in terms of how much time have we got to build out a portfolio. With the plans that we build here at Empower Wealth, we actually do a 40-year cash-flow projection.<br \/>\nNow in the accumulation phase, that\u2019s when we can work out how many properties we can actually buy over that term. That\u2019s all to do with once we\u2019ve worked out the income and we\u2019ve worked out expenditures, we know how long we have that income tap on, because when we get to retirement, of course, that income tap turns off, and then we have to live on what is left over in terms of the passive wealth that we\u2019ve been able to build.<br \/>\nThat\u2019s the target question. That target question is about how much is enough? If I have more time in terms of the income coming in, then potentially, we have a greater possibility of getting the target higher.<br \/>\n<b>Kevin<\/b>:\u00a0 I guess the other message, too, Ben, is that it\u2019s never too early to start and never too late to start.<br \/>\n<b>Brad<\/b>:\u00a0 Yes, it is. We\u2019ve done plans for people in their early 20s and we\u2019ve also done plans for people in their early 60s. The reality is that once people realize that they\u2019re going to need to do more around building out general investment wealth and to build out a capital base or passive income, they\u2019re going to have to do something.<br \/>\nProperty is obviously an excellent vehicle for that. But it does require really good cash-flow management, and that\u2019s why there are those four essential personal elements that people need to consider when they\u2019re planning out there property portfolio.<br \/>\n<b>Kevin<\/b>:\u00a0 Very good advice there, Ben. I appreciate you squeezing us into your very busy day, too.<br \/>\nIf you want to contact Ben or any of his team, EmpowerWealth.com.au. Ben is also the chair of the Property Investment Professionals of Australia, the peak industry association for property investment professionals.<br \/>\nBen, thank you so much for your time.<br \/>\n<b>Ben<\/b>:\u00a0 Absolute pleasure, Kevin. Thanks for having me on.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Property investor and mentor, Nhan Nguyen, tells us how to structure offers to suit the market conditions and when to do quick or long settlements. Michael Yardney tells us the two things 90% of investors fail to do and as a consequence do not&#8230;<\/p>\n","protected":false},"author":176692471,"featured_media":6197,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[24],"tags":[101],"class_list":["post-6191","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-shows","tag-podcast"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>8 key questions most sellers don\u2019t ask agents - Realty Talk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/channels.realty.com.au\/realtytalk\/where-do-investors-go-wrong-learn-the-truth-about-the-australian-property-market-developing-investment-plans-deals-vs-market-conditions-depreciation-on-a-cosmetic-renovation-8-key-question\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"8 key questions most sellers don\u2019t ask agents - Realty Talk\" \/>\n<meta property=\"og:description\" content=\"&nbsp; Property investor and mentor, Nhan Nguyen, tells us how to structure offers to suit the market conditions and when to do quick or long settlements. 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